Case studies
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Security Questionnaires
How Class Technologies streamlined questionnaires.
Tess Kelly-Frazier · SVP & Chief Compliance Officer, Class.com, on transforming weeks of tedious security-questionnaire work into hours of automation.
At a glance
Class Technologies leverages the AI-native capabilities of Iris to transform weeks of tedious work on security questionnaires into hours of streamlined automation.
About Class
Class Technologies is a fast-growing educational technology startup, serving millions of users from over 1,500 institutions worldwide, with the goal of providing a next-generation virtual classroom designed to enhance active learning, collaboration, and engagement in online classes and virtual instructor-led training.
The problem
Hundreds of complex questionnaires, every year.
The team at Class is responsible for completing hundreds of complex security questionnaires, RFPs, and other documentation requests every year. This work is often repetitive and feels tedious, making it prime for augmentation by AI.
The solution
An entire questionnaire, in one sitting.
Class chose Iris to bring an AI-native approach to managing their requests. This is not just an upgrade, it is a strategic pivot that redefines their previously cumbersome process. Now an individual can complete an entire questionnaire in one sitting.
The process is easy: the team uploads a questionnaire into Iris and watches as the platform generates responses to each question, citing its sources, and enabling a reviewer to edit or approve responses. A completed questionnaire is now ready for the prospect by the next day, instead of the next week, or even a month later.
The benefits
What changed for the team.
01
Static and dynamic content editing
With the traditional slow pace for security questionnaires, Class uses Iris to significantly expedite their process, ensuring swift turnover for clients and streamlining business operations.
02
Leverage existing institutional knowledge
Iris efficiently generates hundreds of answers at a time by leveraging existing company documentation.
03
Tap into the power of an AI-native platform
Iris automates the tedious and mundane aspects of filling out security questionnaires, allowing Class teams to focus on more important tasks.
Weeks of tedious work, now hours of automation
See it run
on your questionnaires.
Bring your sales questions and watch Iris answer them instantly, from your own approved content, with citations.
